Shipping Policy

Loveshadeshade will arrange shipment for you directly from the nearest local warehouse, our current delivery area is only in the U.S.

When your order is placed we will send you a confirmation of the purchase. Than we will ship the product to your designated location for free within 7-15 natural days. (Except for Alaska, Guam, Hawaii, Palau, Puerto Rico, U.S. Virgin Islands, there will be a $30 shipping fee for these locations.) Once your package is shipped we will send you an email again with final confirmation and instructions.

Most orders are shipped standard mail. Depending on the intended ship-to location, orders can be subject to other shipping methods and the specific warehouse processing the order may utilize tracking. Applicable orders will have the tracking reference provided in the shipping confirmation email. 

If you want to cancel the order after payment, you can submit a cancellation request, or contact us via email, or you can submit a dispute to cancel the order via paypal. The amount you paid will be refunded to your original payment account.

If late deliveries, the recommended actions are:

  • Track your package and confirm estimated delivery date in Your Orders.
  • Confirm your shipping address in Your Orders. To avoid delivery problems, keep your address information up to date and add delivery instructions to Your Addresses.
  • Check payment processing in Your Orders.
  • Wait 48 hours to allow for unexpected delays.

After that, if you still do not receive the package or refund, please contact Lovestoryshade in time. We will provide you with a solution. Our email address is: service@lovestoryshade.com